Returns & Exchanges

At ZFoldCases, we want you to be completely satisfied with your purchase. If your fold-series case doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Item

  Securely place the case in its original packaging, ensuring all screen protectors or accessories included in the box are present and undamaged.

• 3.
  Ship the Product

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 business days.

• 4.
  Receive Refund or Exchange

  Once our quality control team inspects the returned item, we will process your refund to the original payment method or ship your replacement within 3-5 days.